As per a new US federal law, airlines operating out of the US now need to display information on tarmac delay / additional fees, etc on the airline’s website. All airlines were given a timeframe to implement this, and Air India failed to implement this, and was fined 80,000 USD for the same.
The explanation given in court – “the employee responsible for updating the website died, and hence we could not implement the changes”
Lucky that the court did not order Air india’s IT department to become CMM/ISO compliant by a particular date!
http://www.indianexpress.com/news/fined-by-us-for-sloppy-website-ai-defence-our-employee-died/945661/
The explanation given in court – “the employee responsible for updating the website died, and hence we could not implement the changes”
Lucky that the court did not order Air india’s IT department to become CMM/ISO compliant by a particular date!
http://www.indianexpress.com/news/fined-by-us-for-sloppy-website-ai-defence-our-employee-died/945661/
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